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Free services to help you get and keep a job

21st May 2021

With many job seekers competing for limited roles, finding a job isn’t always easy. And if you’re a person with disability, come from a disadvantaged background, are a young person or a First Nations Person, job hunting can potentially be even harder due to conscious and unconscious bias in hiring

At Help Employment and Training, we believe everyone should have the opportunity to engage in fulfilling work, so we have compiled a list of free resources you may be eligible to access to help you find a job or keep your current job. 

Getting a job

Resume and cover letter writing

Your resume and cover letter are your first impressions to a potential employer. These documents should showcase your skills and strengths and demonstrate why you want the job. When writing your resume and cover letter it’s important to be clear and concise, ensuring all information is presented in a way that’s easy to understand. 

Job Seeker Starter Kit

Help Employment can help you create a resume and cover letter, free of charge! Find out more about this service or download our free resume and cover letter templates.  

Interview preparation and tips
It’s normal to get a case of interview nerves, but it helps to be prepared!  If it’s been a while since you’ve gone for a job interview, or you’d like some tips on how to answer interview questions we can help! 

Our Help Employment coaches know what it takes to land a job and can help you prepare for everything from practising interview questions, to mastering those tricky pre-interview jitters. Find out how we can help you get interview ready, fast

Upskilling for roles you want
Some roles may require specialist skills. Upskilling before applying can help you secure the job. There are many ways you can upskill for the job you want including work experience, training courses, mentor programs or studying to gain certification.

The Help Training Institute (HTI) is a division of Help Employment & Training and was established over 20 years ago with a single purpose, to create the greatest opportunities for every individual and business we serve. As a Registered Training Organisation (RTO), we pride ourselves in delivering relevant and practical, accredited and non-accredited programs across Australia.

Whether you're looking to add to your resume or expand skills in your current career path, we're here to support you in reaching your employment goals. Help Training may have a funded pathway to assist you in upskilling and gaining the qualification you have always wanted.

Eligible students can access a range of subsidies or funding packages making your education aspirations a reality. 

Contact us today to discuss how the range of Government and Industry funding schemes may suit your individual circumstances and needs.

Employer advocacy 
Sometimes all you need is a helping hand. Employer advocates speak on your behalf and help pave the way for a smooth introduction to employment. If you have had trouble communicating or connecting with employers previously due to injury, illness or disability, employer advocates can help bridge the gap. Your employer advocate will contact their network of potential employers to find a role that speaks to your skills and aspirations. 

Help Employment works closely with employers across a number of industries to help you find a job. As part of our pre-employment process our coaches create your employment profile and advocate to employers for you. Find out about our free employer advocacy service.

Career counselling 
Whether you’re returning to work, or looking to land your first job, career counselling is often a great place to start. Getting advice from an objective third party can help you to figure out what kind of job you want, where you want to work and define your goals for the future.  Career counselling also provides an opportunity for you to access information about new career pathways you may not have considered, and assess any physical or mental health challenges that might impact your employment journey.

To ensure you reach your potential and find a job that’s right for you, our Help Employment coaches offer 1 on 1 career counselling. Find out more about this service.

Keeping a job

Mental health counselling 
Mental health challenges can make keeping a job difficult. If you are experiencing stress or anxiety at work or struggling with feeling overwhelmed, mental health counselling can have a positive impact on your wellbeing.  Having someone on your side to offer support and strategies is the first step to proactively managing your mental health.  

Help provides additional support services for job seekers to care for their health and wellbeing, while still working towards their employment goals. When you access this service you can:

  • Learn techniques to cope with stress and difficult situations
  • Identify the right job for you
  • Better manage complex emotions
  • Work through traumatic experiences
  • Challenge negative thinking patterns
  • Be supported to manage workplace stress
  • Develop better ways to communicate with others
  • Achieve work-life balance
  • Learn techniques to manage anger and other difficult emotions
  • Reduce alcohol and other drug use
  • Have healthier relationships
  • Better manage symptoms of anxiety and depression

Find out more about our free mental health counselling service.

Community Support
HELP also works with a number of free community services and organisations to help support our job seekers. Click the links below to access more info. 

Financial Assistance


Food Services

Medical & Counselling

Shelters & Accommodation

Multicultural Services 

Looking for more handy resources to help you find, or keep your job?
  • Work Assist: can help you stay in work if you risk losing your job through illness, injury or disability. 
  • Job Access:  provides helpful resources and pathways for job seekers with disability.
  • Centrelink: see what payments and support services you may be eligible for to assist your employment journey.
  • Accesshub: is a set of pages on the Department of Infrastructure, Transport, Regional Development and Communications' website. It has information for people who are Deaf, hard of hearing or who have a speech impairment and need to communicate over the phone.
  • Adult Mental Health QLD Gov: provides online resources for good mental health including tips, symptom checker, where to get help - lists of mental health resources and services in QLD.