Business

When working in business, one can be placed across a range of organisations or roles. Generally based in an office environment, working in a function such as administration, marketing, finance, accounting, commerce or management. Roles can be independent or be team based, requiring good communication and planning skills. In many cases good planning, customer service and computer skills are required.

Studying a business short course or certificate gives you the fundamental skills required across any business role. This includes communication skills, team building, computer basics, data entry, personal skills development, organising a work schedule, customer service, document design, providing technical advice.

• Data Entry
• Administrative Skills
• Communication Skills
• Team Building
• Digital and Computer Skills
• Critical Thinking and Problem Solving
• Personal Skills Development
• Organising a Work Schedule
• Customer Service
• Document Design
• Technical Instruction
• Organising and Monitoring Team Output
• Data Analysis
• Providing Leadership and Guidance

• Data Entry Operator
• General Clerk
• Clerical Officer
• Receptionist
• Office Assistant / Administrator
• Administration Assistant / Officer
• Executive Assistant
• Project Officer
• Team Leader

Broadly speaking, business related roles have been increasing steadily over the last 20 years and are forecast to continue growing at a moderate pace over the next four years. At a specialisation level, administration and accounting roles tend to have more consistent growth over time while customer service, marketing and sales roles can demonstrate boom and bust style growth depending on economic conditions and the fortunes of individual businesses.

As the Australian economy continues to shift from manufacturing to service based, the total number of business roles will continue to grow however specialisations in demand may change over time. As a result having good foundational skills are important, along with the flexibility to continue specialising in your area of interest.

For more information refer to the forecasts provided by the Australian Industry and Skills Committee